FAQs

What is the estimated time for the delivery of the shipped items?

We are pleased to let you know that your order will be shipped within 48 hours and will be delivered to you within 7- 21 days. We appreciate your patience and hope that you are excited to receive your order soon. If you have any questions or concerns regarding your order, please don't hesitate to reach out to us. We are always here to help you.

Are your shipping services available worldwide?

At present, we regret to inform you that we are unable to offer shipping services to all countries across the globe. Nevertheless, we are continuously working towards expanding our reach and extending our services to more countries in the near future. We appreciate your patience and understanding in this matter. To check whether we deliver to your country, please refer to our shipping list.

What is your return policy?

We would appreciate it if you could take a moment to review our return policy. It is designed to ensure that our customers have a hassle-free experience in the event that they need to return a product.

How can I cancel my order?

We want to make sure that you are completely satisfied with your order. If you need to cancel your order, please let us know before it has been collected by the shipping carrier. We process orders quickly, but we will do our best to accommodate your request. If your order has already been shipped, we are unable to cancel it. Our friendly customer support staff is available to help you with any questions or concerns you may have, so please don't hesitate to get in touch with us.

Do you do back orders?

At our company, we strive to provide the best possible service to our customers. Unfortunately, we do not offer back orders. However, if you ever come across an item that is out of stock, our Customer Loyalty Team will promptly reach out to you to offer a suitable alternative. We understand the importance of your order and will do our best to ensure that you receive your desired product.

The product that I am interested in purchasing is currently unavailable. What should I do next?

We understand that it can be frustrating when the item you need is out of stock, and we apologize for any inconvenience this may have caused. However, we encourage you to check back with us frequently as we are always updating our inventory with the latest and greatest products. We appreciate your patience and hope to have the item back in stock soon.